Cultural and System Relational Capabilities on Business Performance: Role of Value Co-Creation Activities
Nurhayati T., Mulyana M., Nurkholis L.
Abstract
This paper aims to examine the effect of cultural relational capability, managerial systems relational capability, value co-creation activities on business performance. The respondents are the owners of fashion retail SMEs in Indonesia. The data was processed by using Structural Equation Modeling. This study found that cultural relational capability and managerial systems relational capability have a significant effect on value co-creation activities and business performance. Furthermore, value co-creation activities can be a mediator of the relationship between cultural relational capability and managerial systems relational capability on business performance.
Customer value co-creation behavior: Scale development and validation
Gong T., Yi Y., Gong T., Yi Y., Gong T., Yi Y.
A knowledge value creation model for knowledge-intensive procurement projects
Yeh H.
Networking and innovation in SMEs: Evidence from Guangdong Province, China
Lin D., Lin J., Xu Z.
Customer relationship management capabilities: Measurement, antecedents and consequences
Feng H., Wang Y., Wang Y., Feng H., Wang Y., Wang Y., Feng H., Wang Y., Wang Y., Feng H., Wang Y., Wang Y., Feng H., Wang Y., Wang Y., Feng H., Wang Y., Wang Y.
The influence of adaptations, trust, and commitment on value-creating functions of customer relationships
Ritter T., Walter A.
Involving suppliers in product development: Insights from R&D directors and project managers
Hoegl M., Wagner S.M.
Creating and appropriating value in collaborative relationships
Eggert A., Lindemann E., Wagner S.M.
Impact of customer integration on project portfolio management and its success-Developing a conceptual framework
Voss M.
The futures of magazine publishing: Servitization and co-creation of customer value
Toivonen M., Viljakainen A., Viljakainen A., Toivonen M., Viljakainen A., Viljakainen A., Toivonen M., Viljakainen A., Viljakainen A.
On value and value co-creation: A service systems and service logic perspective
Akaka M.A., Maglio P.P., Vargo S.L., Akaka M.A., Maglio P.P., Vargo S.L., Akaka M.A., Maglio P.P., Vargo S.L.
Nurhayati T., Mulyana M., Putri E.R.P.
Contaduria Y Administracion
Hamsal M., Afkar E.
Global Business and Finance Review
Hamsal M., Afkar E.
Cogent Business and Management
