Legal protection of consumer reviews in social media based on local wisdom values
Mashdurohatun A., Kamaliya N.
Abstract
An online review system that gives consumers freedom to give opinions about products, resulting in consumers having abundant information before choosing a product. However, there are some business actors who negatively consider review activities. Many consumers are involved in legal cases because they are considered to violate the Information and Electronic Transactions Law, which is to defame a company. The purpose of this study is to analyze the legal protection of consumers who conduct product or service product reviews on social media. Through normative legal research using descriptive research specifications and using primary, secondary, and tertiary legal materials, in the form of legislation and the relevant literature. The conclusion of this research is the legal protection of consumer reviews in social media for products and services consumed, is the consumer's rights based on the provisions of Article 4 letter c & d of law No. 8 of 1999, concerning Consumer Protection with restrictions as regulated in legislation and local wisdom values.
Online Costumer Reviews (OTRs) dan Rating: Kekuatan Baru pada Pemasaran Online di Indonesia
Auliya Z.F., Prastiwi S.K., Umam M.R.K.
No Title
Shofie Y.
Konstruksi Ujaran Kebencian Melalui Status Media Sosial
Wibowo T.O.
Consumers rule: How consumer reviews influence perceived trustworthiness of online stores
Kerkhof P., Utz S., Van Den Bos J.
Perlindungan Hukum Konsumen yang Melakukan Review Produk Barang atau Jasa di Media Sosial
Devi P.C.S., Putrawan S.
No Title
No Title
Pengaruh Consumer Online Rating and Review terhadap Minat Beli Konsumen pada Marketplace Tokopedia di Wilayah DKI Jakarta
Dharmoputra S., Helni Mutiarsih J., Ichsan M.
Bisnis Vlogging Dalam Industri Media Digital Di Indonesia
Mahameruaji J.N., Puspitasari L., Rahmawan D., Rosfiantika E.
No Title
Ashiddiqe J.
