A systematic literature review of managing workplace diversity for sustaining organizational competitive advantage
Wahyudi S., Suharnomo, Yuniawan A., Handayani S., Udin, Wikaningrum T.
Abstract
Objectives: The purpose of this study is to review workplace diversity at literature and to explore how workplace diversity improves employees’ performance and organizational effectiveness. Methods: A systematic literature review is conducted using electronic database searching to find articles that identify and describe the characteristics of workplace diversity and organizational performance. The final sample of 12 empirical and conceptual studies of last 8 years are scientifically identified and synthesized. Results: There are five different perspectives introduced on how workplace diversity benefits employees and supports organizational performance based on the extant literature: (a) workplace diversity promotes work and cost relationship effectively by using the better talent of employees; (b) workplace diversity enhances customer relationship; (c) workplace diversity improves creativity, flexibility, and innovation; (d) workplace diversity reduces the costs associated with turnover, absenteeism, and lawsuit; and (e) workplace diversity promotes development and sustainable business advantage. Conclusion: This systematic review study presents a comprehensive framework for delineating positive impact of workplace diversity for the benefit of practicing managers, academics, and researchers.
Organizational culture and its influence on workplace diversity and inclusion
Chandra M.A., Chitra K.N.
Challenges and strategies for retaining women talent in it industry : Managerial strategies for reducing women voluntary turnover in the workplace
Begum A.N., Brindha G.
Racial diversity, business strategy, and firm performance: A resource-based view
Richard O.C.
The effects of diversity on business performance: Report of the diversity research network
Bezrukova K., Ely R., Jackson S., Jackson S., Jehn K., Joshi A., Kochan T., Leonard J., Levine D., Thomas D.
Recent research on team and organizational diversity: SWOT analysis and implications
Erhardt N.L., Jackson S.E., Joshi A.
Cultural diversity at work: The effects of diversity perspectives on work group processes and outcomes
Ely R.J., Thomas D.A.
No Title
O'Leary B.J., Weathington B.L.
Leveling the playing field for women of color in corporate management: Is the business case enough?
Giscombe K., Mattis M.C.
Best practices or best guesses? Assessing the efficacy of corporate affirmative action and diversity policies
Dobbin F., Kalev A., Kelly E.
What does affirmative action do?
Holzer H.J., Neumark D.
