Issues and Challenges When Metaverse Replaces the Workplace
Fachrunnisa O., Adhiatma A., Nurhidayati
Abstract
This study aims to develop a conceptual framework that describes the essentials needed when an organization uses the metaverse as an alternative to virtual offices. Recent discussion in the existing literature widely concludes that hybrid working offers high productivity, wellbeing, and employee mental health. However, not all work types can be done through metaverse, while certain parts of work might be finished in the metaverse. Another discussion also offers that the metaverse as a place for leisure rather than work. Drawing from a review of the current literature and interviews with three senior leaders, we provide detailed insight ranging from essential needs to strategy for maximizing the metaverse as a virtual office, an action list to be taken by the top management team, and modifications to organizational policies and practices that can be considered for implementation. The specific outcome to be targeted in this research is to understand the opportunities and challenges of the future of work and workplace.
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